At RISE Therapy, we recognize the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data when you interact with our website and engage in our mental health therapy services. By using our website and services, you consent to the practices described in this policy.

Collection of Personal Information:

We may collect personal information from you when you voluntarily provide it to us, such as when you fill out contact forms, book appointments, or communicate with us via email or telephone. The types of personal information we may collect include your name, contact information, relevant medical and mental health history, and any other information you choose to provide.

Use of Personal Information:

We use your personal information solely for the purpose of providing mental health therapy and wellness services to you. This includes scheduling appointments, conducting assessments and evaluations, delivering therapy sessions, and maintaining accurate records. We may also use your information to communicate important updates, appointment reminders, or other relevant information related to your therapy. You may refuse to provide any personal information with the understanding that we may not be able to provide you with the services you request.

Disclosure of Personal Information:

We understand the sensitive and confidential nature of the information you share with us. We will not disclose your personal information to any third parties without your explicit consent, except as required by law or if necessary to protect our legal rights or the safety of our clients or the public.

Data Security:

We employ strict security measures to ensure the protection of your personal information. We take reasonable steps to safeguard your data from unauthorized access, disclosure, alteration, or destruction. Our website and data storage systems utilize industry-standard encryption protocols to secure your information.

Storage and Retention of Personal Information:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, it will be securely disposed of or anonymized to prevent identification.

Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. These cookies help us analyze website traffic, customize content, and improve our services. You can manage cookies through your browser settings, but please note that disabling cookies may affect your website experience.

Third-Party Links:

Our website may contain links to third-party websites or resources that are not under our control. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Updating Your Information and Opting-Out:

You have the right to access, update, and correct your personal information in our records. If you wish to make changes or opt-out of receiving certain communications, please contact us using the information provided below.

Children’s Privacy:

Our services are can be provided for individuals under the age of 18 with the expressed written consent of the minor’s parent or guardian. Personal information collected from the minor, parent or guardian of the minor will be strictly stored and protected.  Personal information will only be stored for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We encourage you to review this policy periodically. Your continued use of our website and services signifies your acceptance of any updates or modifications to this Privacy Policy.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected].  We will endeavor to respond to your inquiries in a timely manner.

By using our website and engaging in our mental health therapy services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. We respect your privacy and are committed to protecting your personal information in accordance with applicable privacy laws and regulations.

Effective Date:

This Privacy Policy is effective as of January 11, 2023